Program Manager (Antelope Valley)

Full-time, Exempt

Starting as early as the 6th grade and following students through college graduation, The United Friends of the Children Education Program forges trusting relationships with youth as they navigate some of life’s most pivotal moments.  Our Youth Engagement and Success team (Y.E.S.) serve students ranging from 6th to 12th grade. Reporting to the Director of Education, the Manager provides leadership and support in planning and executing workshops, events, and special projects for the Youth Engagement and Success (Y.E.S.) team serving the Antelope Valley. The Manager manages and coaches a team of counselors serving the Antelope Valley. The ideal candidate is passionate about direct services, cultivating partnerships, and program execution. In addition, the Manager works as an excellent problem-solver who is able to serve as a United Friends of the Children representative in cultivating partners to recruit and serve a growing community of scholars in the Antelope Valley.

  • Duties and Responsibilities:

    Staff Development and Management

    • Supervise and coach up to three college counselors.
    • Support college counselors in providing consistent, high quality educational, trauma-informed case management for a caseload of up to 30 youth per college counselor through coaching and identifying ongoing staff training.
    • Support the on-boarding and training of counseling staff.
    • Provide temporary case management services to youth during times when the team is short staffed or as needed
    • Serves as partner to counselors, students, and caregivers during particularly challenging situations.
    • Lead the planning and execution of retreats for Y.E.S. Antelope Valley.


    Special Projects and Events

    • Lead and assist in the implementation of monthly workshops and events.
    • Collaborate with the Education Director and the Intake and Outreach Coordinator on recruitment and enrollment strategies for Antelope Valley Youth.
    • Support the Community Impact Manager with special projects or events that impact the Education Department.


    Partnership Cultivation

    • Conduct presentations and develop Memorandums of Understanding (MOUs) with community partners to generate program referrals and to further the mission of UFC in the Antelope Valley.
    • Cultivate relationships with enrichment-focused agencies to facilitate high quality and cost-effective opportunities for students.
    • Cultivate relationships with and serve as a liaison with community partners to increase awareness of the needs of foster youth and to ensure students’ success.


    Program Evaluation & Data Integrity

    • Support College Counselors’ data entry process in order to ensure timeliness and data integrity.
    • Utilize Apricot Data Entry System reports and program dashboards to effectively track progress toward student goal completion and mobilize counselors’ efforts to meet grade level objectives.



    • Other duties as assigned.


    General United Friends Responsibilities

    • Act as a role model within the organization to uphold and implement United Friends’ organizational values:
      • Embrace program evaluation that leads to excellence and impact.
      • Build effective and empowering partnerships with the youth and community.
      • Create a fun and exciting environment that inspires learning and innovation.
      • Communicate openly, honestly and with humility across all groups.
      • Work together as one organization.
  • Direct Reports:
    • College Counselors (3)
  • Required Qualifications:
    • Minimum of a BA degree in a related field
    • 4+ Years of relevant experience, including 2+ years of case management experience
    • Demonstrates experience working with middle and high school students
    • Establishes and cultivates respectful relationships with people from diverse backgrounds
    • Balances multiple competing priorities effectively in a fast-paced work environment
    • Takes initiative and works well independently and collaboratively
    • Leads self and others to meet high expectations consistently
    • Conveys thoughts and ideas clearly, listens well, communicates in a solution-oriented manner and incorporates others’ views into work
    • Has a reliable, insured personal automobile
  • Preferred Qualifications :
    • Master’s Degree in related field
    • Demonstrated leadership experience
    • Bilingual in English and Spanish
    • Experience managing a team
    • Preference given to applicants who reside in the Antelope Valley
From Tuesday-Friday, the Manager will work from a remote workspace pre-approved by the Director, our downtown Los Angeles United Friends office, or a location based in the Antelope Valley (at least two days/week). The position will occasionally require travel to various locations throughout the Antelope Valley and San Fernando Valley to provide attend community meetings. Saturdays, the Manager will work from workshop/event locations throughout the greater Los Angeles area. Some evening, weekend, and overnight work is required.

To apply, click below and submit resume and cover letter, including desired salary range, to jobapplicants@unitedfriends.org. Please note position title in the subject line.
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