Duties and responsibilities:
Case Management/Coaching
• Build collaborative relationships with up to 25 young adults that nurture socio-emotional development and self-advocacy skills.
• Providing individual coaching to transition-age youth that focuses on positive youth development, social justice, and academic and career success.
• Assist young adults in obtaining their college degree and post-graduation employment or advanced degree employment.
• Assist youth enrolled in job training, workforce development, internships, or apprenticeships in obtaining skills and experiences that improve their chances of successfully completing their programs.
• Engage youth in career planning activities and conversations to build job readiness skills.
• Conduct bi-annual assessments and goal planning with youth to support with overall youth development, goal setting, and achieving youths’ goals.
• Support youth in the successful completion of career development opportunities.
• Maintain consistent and frequent communication with youth on caseload via phone, videoconferencing, email, and in-person to uphold the relationship-based model of services.
• Provide quality, timely career and educational case management to youth, utilizing United Friends’ database to document efforts.
• Monitor and encourage youth progress to support their completion of degree requirements and/or employment.
• Refer youth to campus and community-based support services as needed.
Career and Education Support
• Provide career and educational guidance, planning, and placement support to program participants.
• Administer career and education assessments for program participants.
• Offer vocational training and job program referrals.
• Lead professionalism workshops for youth successfully referred to internships prior to the youth’s start date.
• Create, plan, and facilitate employment and career focused workshops, and other employment skill building workshops for youth 18-24 years old.
• Collaborate with Pathways Transitional Housing Advocacy Counselors and other UFC Staff members to evaluate and support youth in their education goals, career interests and individual needs.
Group Coaching and Events
• Support in planning and facilitating group coaching sessions.
• Support in planning and coordinating workshops or other program events.
• Attend community-building events to establish and maintain relationships with youth.
Advocacy and Navigation
• Engage college staff, social workers, ILP workers, and other supportive adults, with youth consent, to advocate for youth and support youth in maneuvering systems in which they are involved.
• Engage with employment supervisor, internship coordinators, and others to support the success of youth at their places of employment, internship sites, and apprenticeships.
• Cultivate relationships with and serve as a liaison/advocate among community partners to increase awareness of youths’ needs and to support youth success.
• Connect youth to UFC supportive resources as needed and when appropriate, such as tutoring, financial assistance, etc.
• Connect youth with internship and job opportunities.
• Connect youth to other opportunities for Contribution and Social Action as they are offered within UFC, with UFC partners, or with other organizations.
Program Support
• Analyze caseload outcomes and trends and work with Education team to improve program model and service delivery.
• Continually expand and update professional and technical knowledge within the education, foster care, and case management fields.
• Participate in Team and Department Meetings.
General UFC Responsibilities
• Act as a role model within the organization to uphold and implement UFC’s organizational values:
o Embrace program evaluation that leads to excellence and impact.
o Build effective and empowering partnerships with the youth, community, and each other.
o Create a fun and exciting environment that inspires learning and innovation.
o Communicate openly, honestly and with humility across all groups.
o Work together as one organization.
Other
• Other duties as assigned.
Required Qualifications:
• 3+ years of relevant experience, including 2 or more years of case management and/or positive youth development experience.
• Demonstrated experience working with foster youth, Transition-Age Youth, and/or underserved college students.
• Experience in providing career and employment support to young adults.
• Commitment to social justice and the whole person development of youth.
• Establishes and cultivates respectful relationships with people from diverse backgrounds.
• Strong problem-solving and crisis intervention skills.
• Balances multiple competing priorities.
• Conveys thoughts and ideas clearly, listens well, communicates in a solution-oriented manner, and incorporates others’ views into work.
• Holds self-accountable, sets high expectations for self and others, works both independently and collaboratively and relates tasks to organizational values.
• Passionate about United Friends’ mission.
• Must have a valid California Driver’s License and an insured and reliable vehicle.
Preferred Qualifications:
• Experience in workforce development, vocational training, and/or apprenticeships.
• An understanding of and sensitivity to issues concerning youth formerly in foster care.
• Demonstrated success in maintaining relationships through technology (e.g., phone, email, social media).
