Community Health Manager

Full-time, Exempt

United Friends of the Children’s Pathways Housing Program provides residents, ages 18-24, with housing and support services as they seek to obtain stable and secure housing, education, and employment. Reporting to the Director of Clinical Support, the Community Health Manager (CHM) will be responsible for creating restorative and therapeutic spaces that support United Friends Residents’ social-emotional skill development.

  • Duties and Responsibilities :

    Clinical Support

    • Provide individual clinical supervision to assigned Advocacy Counselors.
    • Coach and support Advocacy Counselors and the Housing Management Team to ensure consistent provision of high quality, trauma-informed, Housing First-aligned behavioral health services to residents.
    • Respond quickly and effectively to support colleagues and residents when behavioral health crises arise.
    • Participate in team decision-making meetings to address resident and community issues.
    • Complete accurate, timely documentation of all efforts made with and on behalf of youth according to agency standards.
    • Co-review residents’ housing stability plans, perseverance plans, and critical incident reports with Community Managers.
    • Provide clinical intervention to a caseload of program youth that the Advocacy Counselors, Housing Management team, and/or Community Health Manager identify as needing mental health support or services. Clinical intervention includes assessment, long-term therapy, short-term or brief therapy, and/or possible linkage to additional mental health services as determined by the Community Health Manager’s clinical assessment and treatment plan.
    • Conduct group treatment at the assigned housing sites, which may include art therapy, process groups, etc.

     

    Training and Development

    • Identify staff training needs to ensure consistent provision of high quality, trauma-informed, Housing First-aligned behavioral health services to residents.
    • Co-create a comprehensive staff training calendar in partnership with the Director, Clinical Support, the Clinical Support Team, and the Housing Management Team.
    • Partner with the Transitions Team to identify trends for incoming and outgoing residents and guide the design of corresponding early interventions.

     

    Community Engagement

    • Conduct ongoing behavioral health community needs assessment to ensure the relevance and sufficiency of available support.
    • With the Community Managers, co-lead roommate mediations and restorative justice interventions to promote peaceful community environments.
    • Oversee the development of relevant therapeutic and restorative spaces (i.e., mental health programming including art therapy, process groups, etc.) that enhance residents’ socio-emotional and coping skills, including a wellness calendar of holistic groups for the assigned housing sites and coordinate facilitators for the wellness groups.
    • Develop partnerships with key mental health community agencies and resources near assigned housing sites.
    • Regularly assess the effectiveness of behavioral health interventions and programming.
    • Manage the budget line items related specifically to behavioral health support for the assigned housing sites.

     

    Other

    • Other duties as assigned.

     

    General United Friends Responsibilities

    • Act as a role model within the organization to uphold and implement United Friends’ organizational values:
      • Embrace program evaluation that leads to excellence and impact.
      • Build effective and empowering partnerships with the youth, community and each other.
      • Create a fun and exciting environment that inspires learning and innovation.
      • Communicate openly, honestly and with humility across all groups.
      • Work together as one organization.
  • Directs Reports :

    None

  • Required Qualifications:
    • LCSW or LMFT with 5+ years’ experience in a relevant setting, including 2+ years team leadership experience; Must be licensed for at least 2 years and able to provide BBS clinical supervision to those pursuing licensure.
    • Experience working with vulnerable populations in a nonprofit housing setting
    • Establishes and cultivates respectful relationships with people from diverse backgrounds
    • Activates network to produce results that benefit program participants
    • Demonstrated experience engaging groups and individuals in effective learning activities
    • Works collaboratively and cooperatively as a member of a multi-disciplinary service team
    • Works responsibly with sensitive and confidential information
    • Balances multiple competing priorities with strong organizational skills and attention to detail
    • Holds self accountable, sets high expectations for self and others
    • Conveys thoughts and ideas clearly, listens well, communicates in a solution-oriented manner and incorporates others’ views into work
    • Passion about United Friends’ mission
    • Must have valid CDL and an insured and operational vehicle
  • Preferred Qualifications:
    • An understanding and sensitivity to issues concerning former foster care youth
    • Knowledge of the TAY resource landscape in Los Angeles
The CHM will work full-time during standard business hours, Monday-Friday, and on weekends and evenings as needed. United Friends’ Downtown Los Angeles office will serve as the Community Health Manager’s main work location on Mondays and Wednesdays. Although the CHM may travel between the housing sites, the CHM will be assigned to specific housing sites as the main clinical oversight for those sites.

To apply, click below and submit resume and cover letter, including desired salary range, to jobapplicants@unitedfriends.org. Please note position title in the subject line.
About United Friends of the Children
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