Director of External Affairs

Full-time, Exempt

Working collaboratively with the Executive Director and Board of Directors, the Director of External Affairs will oversee a seven-person external relations team and have primary responsibility for the design and execution of the agency’s branding, communications and development strategies.

  • Duties and Responsibilities:

    Branding & Communications

    • Oversee the development and execution of a comprehensive branding strategy that advances the agency’s mission, strengthens internal identity and cohesion and furthers development priorities.
    • Align United Friends’ brand with the agency’s program goals, culture and values by influencing organizational management and leadership practices, leading internal communications, and creating organizational messages and talking points for board and staff.
    • Direct all marking efforts, including website, newsletter and social media, as well as all fundraising communications related to events and donor cultivation and stewardship.
    • Manage media relations, as needed, for purposes of promoting events or raising the profile of key policy issues related to United Friends’ mission.

     

    Community Engagement

    • In collaboration with Executive Director and senior leadership, develop and manage external relationships with philanthropic partners, government entities, advocacy coalitions, civic organizations and professional associations.
    • Oversee the development and implementation of volunteer programs, by identifying and developing new volunteer opportunities, building out infrastructure to support volunteer management and providing guidance to advisory and volunteer committees.

     

    Development

    • Direct all development functions to meet $8-million annual budget, including approximately $5-million in private revenue and $3-million in public revenue.
    • Provide leadership and oversight of event-fundraising, corporate engagement and grants management functions, in collaboration with the United Friends’ staff and board committees.
    • Expand individual giving at all levels by creating new major gift opportunities and launching or enhancing annual fund and online giving initiatives.
    • Implement an effective prospect management system that ensures healthy donor pipelines, promotes donor-centered engagement strategies and maximizes overall giving.
    • Develop stewardship program that deepens donor commitment to United Friends’ mission and services.

     

    Leadership

    • Supervise and coach seven-person team and manage relationships with external communications consultant(s).
    • Serve as key member of United Friends’ leadership team and contribute to setting and implementing agency-wide goals and priorities.

     

    Other

    • Other duties as assigned.

     

    General United Friends Responsibilities

    • Act as a role model within the organization to uphold and implement United Friends’ organizational values.
    • Embrace program evaluation that leads to excellence and impact.
    • Build effective and empowering relationships with the youth, community and each other.
    • Create a fun and exciting environment that inspires learning and innovation.
    • Communicate openly, honestly and with humility across all groups.
    • Work together as one organization.
  • Desired Qualities:
    • Demonstrated passion for serving vulnerable youth.
    • 10+ years of leadership in a nonprofit organization; demonstrated success and expertise in external relations functions.
    • Excellent communication skills, both written and oral; ability to influence and engage a wide range of donors and stakeholders.
    • Flexible and adaptable style; a leader who can positively impact both strategic and tactical external relations initiatives.
    • Professional and resourceful style; the ability to work independently and as a team player, to take initiative, and to manage multiple tasks and projects at a time.
    • Strong organizational and time management skills with exceptional attention to detail.
  • Career Track Leading to This Position:

    The Director of External Affairs should have a minimum of ten years of progressively responsible and successful nonprofit management and external relations experience. Leading candidates will have a proven track record of building out external relations functions to promote organizational sustainability and growth. Candidates will be expected to have experience leading and articulating a vision as well as the demonstrated ability to make and execute plans, reach goals, and develop staff and volunteers into a highly functioning team. Prior experience working with a sophisticated, engaged board is essential.

  • Education:
    • A bachelor’s degree is required; a graduate degree is preferred.
  • Direct Reports:
    • Assistant Director, Development
    • Assistant Director, New Initiatives + Special Events
    • Assistant Director, Strategic Gifts
  • Compensation:
    • A competitive salary commensurate with qualifications and experience and excellent benefits will be provided.
Utilizing a five day a week full-time schedule between Monday-Friday, the Director of External Affairs will work from United Friends’ office in downtown Los Angeles and frequently travel to various locations across LA County.

To apply, click below and submit resume and cover letter, including desired salary range, to jobapplicants@unitedfriends.org. Please note position title in the subject line.
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