Duties and responsibilities:
Live In Property Housing Coordinator
• Act as the liaison to property management vendors and staff members who serve United Friends properties
• This role may require on call (on occasion) responsibility
• Regularly assess the condition of the properties and communicate effectively regarding property needs and resident concerns
• Prepare United Friends residential properties for stakeholder site visits and/or inspection
• Support the Property and Facilities Manager with administrative tasks
• Supervise move-in and move-out procedures for the Pathways Housing Program sites
• Inspect apartments on a quarterly basis at minimum, delivers violations to youth who do not comply with program or house rules
• Work with program staff to support youth in unit upkeep
Administrative
• Record relevant housing information (including payments, compliance issues, and inspections)
• Perform and support Property and Facilities Manager with clerical tasks
• Utilize the Zendesk helpdesk to track ongoing work orders
• Respond to maintenance requests and ensure facilities are in compliance
• Prepare purchase orders for vendor invoices for timely payment
• Maintain and update vendor list and accounts
• Maintain confidentiality for all resident and staff information and documentation
• Order and maintain stock of property management supplies
• Schedule, attend and record meeting minutes
• Conduct weekly camera reviews
• Update and maintain property unit keys
Other
• Other duties as assigned
General United Friends Responsibilities
• Act as a role model within the organization to uphold and implement United Friends’ organizational values:
• Embrace program evaluation that leads to excellence and impact
• Build effective and empowering partnerships with the youth, community and each other
• Create a fun and exciting environment that inspires learning and innovation
• Communicate openly, honestly and with humility across all groups
• Work together as one organization
Required Qualifications :
• 3+ years of experience in property management or related field, specifically related to leasing and apartment acquisition in a special population community setting
• Strong problem-solving and crisis management and intervention skills
• Ability to establish and cultivate respectful relationships with people from diverse backgrounds
• Conveys thoughts and ideas clearly, listens well, communicates in a solution-oriented manner and incorporates others’ views into work
• Detail-oriented and organized with the ability to balance multiple competing priorities
• Holds self-accountable, sets high expectations for self and others, works both independently and collaboratively and relates tasks to organizational values
• Proficiency in Microsoft Word, Excel and Outlook applications
• Passionate about United Friends’ mission
• Must have valid CA Driver’s License and an insured and reliable vehicle
Preferred Qualifications:
• Property Management Certification
• An understanding of and sensitivity to issues concerning former foster care youth
• Experience working with affordable housing and/or in a non-profit setting connected to the Los Angeles Homeless Services Authority
• Preferred but not required, working knowledge of Fair Housing Law, and other government housing regulations and programs, including Section 8, the Americans with Disabilities Act (ADA), HUD/ LAHSA contract standards, and Tax Credit (TCAC requirements)
