Program Support Coordinator, Education

Full-time, Non-exempt

Starting as early as the 7th grade and following students through college graduation, The Education Program forges trusting relationships with youth as they navigate some of life’s most pivotal moments.  Reporting to the Director of Education, the Program Coordinator plays a key role in the Education Program, acting as a point of connection for the entire staff. The individual in this position will assist with the Director’s day-to-day operations and provide administrative support to the Education Program Team. Also, the Coordinator will ensure the program’s ability to meet the annual recruitment target by providing the greater Los Angeles foster care community with information regarding United Friends’ Education Program, in both English and Spanish, and coordinating the intake efforts.

  • Duties and Responsibilities:

    Education Director Support

    • Support Education Director with administrative tasks such as scheduling meetings, managing calendar, responding to calls, and tracking expenses for budget management
    • Manage incoming Education Program inquiries and redirect to appropriate staff
    • Take notes and prepare correspondence on behalf of Director
    • Assist the Director in preparation for Board and Committee meetings
    • Support Director with follow-up on research, inquiries, projects and plans as a matter of daily project management
    • Enter data into Apricot database as needed
    • Assist with data collection and report preparation utilizing Apricot database
    • Support Director with management of department projects


    Program Support and Coordination

    • Support telephone, email and mail communication from youth and referral parties inquiring about Education program
    • Assist with the creation and execution of Memorandums of Understanding (MOUs) and contracts
    • Assist with providing information to internal and external stakeholders for internal and external reports,
    • Assist in preparation of files and date for internal and annual audits in accordance with grant requirements
    • Manage Program Signal Vine (text) communications and roster for Education (weekly task)
    • Enter workshop attendance into Apricot
    • Generate and code check requests, credit card reconciliations, invoices, and program receipts for monthly expenses
    • Assist Director, or designee, with generating meeting and retreat agendas, maintain accurate records and provide support for all aspects of preparation for staff meetings and retreats
    • Assist with administrative details associated with Education meetings and large-scale events throughout the year (i.e. prepare and distribute meeting notices, agendas, minutes, etc.)
    • Assist with gathering program information for grant reports, LACOE, LASIF, and other private and public grants
    • Compile and submit program reports as needed to Director of Institutional Giving
    • Support Education program managers, as needed
    • Support weekend workshops, as needed
    • Collaborate with Education Director to develop processes that enhance overall program functioning


    Recruitment and Intake Process

    • Support Education Program outreach efforts by assisting with program presentations, table community events and referral partnership cultivation.
    • Enter referral and applicant information into Apricot database
    • Support the Intake Coordinator, as needed
    • Support with the creation of new scholar digital files
    • Enter intake information into Apricot and other online databases


    General United Friends Responsibilities

    • Act as a role model within the organization to uphold and implement United Friends’ organizational values:
      • Embrace program evaluation that leads to excellence and impact
      • Build effective and empowering partnerships with the youth, community and each other
      • Create a fun and exciting environment that inspires learning and innovation
      • Communicate openly, honestly and with humility across all groups
      • Work together as one organization



    • Other duties as assigned.
  • Required Qualifications:
    • Bachelor’s degree
    • 2+ years of professional experience in a related setting
    • Bilingual in English and Spanish; oral and written
    • Ability to analyze and present information concisely and effectively, both verbally and in writing
    • Ability to handle confidential information with sensitivity and integrity
    • Ability to multi-task and manage the completion of multiple projects, often with shifting priorities, while working under direct supervision or independently
    • Has a positive, respectful attitude and works well in a team setting
    • Demonstrated ability to be creative, flexible and well-organized
    • Ability to establish and cultivate respectful relationships with people from diverse backgrounds
    • Holds self-accountable, sets high expectations for self and others, works both independently and collaboratively and relates tasks to organizational values
    • Proficiency in Microsoft Word, Excel, Outlook applications, Google Drive, and database management experience
    • Passionate about United Friends’ mission
  • Preferred Qualifications:
    • Experience working in a non-profit setting
    • An understanding of and sensitivity to issues concerning former foster care youth
United Friends currently implements a hybrid work environment, whereas, our staff’s residence is their primary place of work. This position will work full-time hours, Monday-Friday and report to the downtown office, as needed. The Program Coordinator may work on weekends and evenings, as needed.

To apply, click below and submit resume and cover letter, including desired salary range, to jobapplicants@unitedfriends.org. Please note position title in the subject line.
About United Friends of the Children
Related Jobs